This handbook for the inclusion of people with disabilities is designed specifically for national and community service programs. It will assist you as you work to fully and meaningfully include individuals with disabilities in your program. You will find specific resources to assist you in different areas of outreach, recruitment, selection, and retention of participants with disabilities.

Download the entire book:

• Inclusion Handbook (PDF)
• Inclusion Handbook (accessible version)

Download by sections:

• Introduction (PDF)
• Section I: Inclusive Service Environments (PDF)
• Section II: People with Disabilities (PDF)
• Section III: Inclusive Service Descriptions (PDF)
• Section IV: Inclusive Recruitment and Outreach (PDF)
• Section V: Inclusive Interviewing and Service Selection (PDF)
• Section VI: Access (PDF)
• Section VII: Accommodations (PDF)
• Section VIII: Management and Retention (PDF)
• Section IX: Collaborations (PDF)
• Section X: Progress Towards Inclusion (PDF)
• Section XI: Government Benefits and Participation in Service Programs (PDF)
• Section XII: Legal Requirements (PDF)
• Appendix A: Glossary (PDF)
• Appendix B: Sample of Self-Evaluation Checklist (PDF)
• Appendix C: Tips for Presenting in Audiences with People with Disabilities (PDF)
• Appendix D: Resources (PDF)