Contains 12 ready-to-deliver training sessions for teaching paid staff the fundamentals of working with volunteers. Each module is designed for delivery in 55 minutes and comes with a timed script for highlighting the key concepts on each topic, suggestions for expandable group activities, handout masters, and more. Topics include designing positions for volunteers, volunteer recruitment, interviewing and screening volunteers, volunteer motivation, and supervising volunteers. Contains notes to the trainer on how to best use and adapt the material, ideas for lengthening or combining sessions, a bibliography, and other resources.