This document contains:

• A sample work plan focusing on the capacity of RSVP volunteer stations to deliver services to the community*
• An instrument that measures the outputs and outcomes: Survey of Volunteer Support to Nonprofit Organizations
• Instructions for analyzing and summarizing the data

Survey of Volunteer Support to Nonprofit Organizations (DOC)

*Please note: This sample work plan is not meant to be used as one of your performance measurement work plans. Your first choice for performance measurement should be a work plan that represents an important service activity where you can measure the direct service volunteers provide to beneficiaries. This sample work plan and instrument measure the capacity of your stations to deliver service, not direct service provided by your volunteers. Therefore, if you want to use this sample work plan as an impact-based work plan, check first with your State Office for approval.