The User’s Guide was developed for Corporation programs before 2003 and focuses on empowerment evaluation. The Corporation is now requiring Corporation programs to conduct performance measurement. However, many of the concepts are the same, and the information in this User's Guide may still be helpful for many programs. The User's Guide is designed to assist programs by addressing the four key Corporation priority areas: education, public safety, human needs, and environment

Each chapter focuses on evaluation tasks specific to a priority area and leads the program through a series of practical steps designed to accomplish that task. Each chapter is self-contained, and programs can select only the chapters they need. If questions arise while working on a chapter, the program can call the toll-free assistance line at 800-548-3656.

• Title Page (PDF)*
• Table of Contents (PDF)
• Chapter One "Objectives—The Building Codes" (PDF)
• Chapter Two "Evaluation Plans—The Blueprints" (PDF)
• Chapter Three "Instrument Development—The Hammers and Saws" (PDF)
• Chapter Four "Data Collection—Gathering the Raw Materials" (PDF)
• Chapter Five "Data Analysis—The Construction Phase" (PDF)
• Chapter Six "Reporting Your Results—The Open House" (PDF)
• Chapter Seven "Education Programs" (PDF)
• Chapter Eight "Public Safety Programs" (PDF)
• Chapter Nine "Environmental Programs" (PDF)
• Chapter Ten "Other Human Needs" (PDF)
• Writing Outcome Objectives (PDF)
• Evaluation Plans (PDF)
• Instrument Development (PDF)
• Data Collection (PDF)
• Data Analysis (PDF)
• Reporting (PDF)

*To view and print PDF files, you need the Adobe Reader application installed on your computer — it's free. To install Adobe Reader, visit the Adobe website.