Resource Center
Tools and training for volunteer and service programs
Corporation for National & Community Service
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Communication skills, Senior Corps
Using storytelling to make a compelling presentation
Allaying typical concerns of first-time volunteers
Keeping volunteers motivated by maintaining positive communication
Using person-first language to speak about members and volunteers
Building successful partnerships with faith-based organizations
Using a personal style inventory for volunteer and member development
Providing successful training sessions in eight core competencies
Providing advocacy and support to disaster victims
Facilitating meetings effectively
Using a "Solution Circle" as a community capacity tool for solving problems
Understanding etiquette and using a telecommunications device
Giving effective presentations to recruit Foster Grandparents
Starting a multi-state intergenerational pen pal buddy program
Nurturing positive relationships with an advisory council
Resolving differences of opinion
Utilizing an eight-step conflict resolution process to reach an agreement
Resolving conflict between volunteers
Checking in with staff members
Matching the right volunteer with the right assignment
Working effectively with multiple sites
Planning statewide cross-stream leadership training
Dealing with bad news
Planning a participant or staff retreat
Encouraging feedback from volunteers and staff
Planning and conducting a presentation with a co-presenter
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