The roles of a supervisor are varied and include that of communicator, advisor, team builder, planner, manager, partnership builder, and program representative. And acting as a national service supervisor offers a unique set of challenges and opportunities — namely the prospect of building “human capacity.” This endeavor requires exceptional skills in planning, communicating, and leading. Following are some of our most relevant resources related to this topic.

Becoming a Better Supervisor: A Resource Guide for Community Service Supervisors
Styles of Supervision
Supervisor’s Toolkit: Resources for supporting members, whether they’re onsite or at-a-distance
Working with Host Sites: Finding and Keeping Good Partners

Online course
Volunteer Management

Effective practices
Turning problem staff into great staff
Changing from staff supervision to a team-based system
Designing a site supervisor orientation and training plan

Library items
What We Learned (The Hard Way) About Supervising Volunteers
Supervising an Employee with a Disability
New Supervisor: Skills for Success
The Leadership Challenge

Related Website
Basic Overview of Supervision